Terms and Conditions

Last Updated: October 2025

Welcome to Rafs Plaza, a brand owned and managed by RAFS eDigital Technologies Private Limited. By accessing or using our website www.rafsplaza.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Introduction

By accessing our website and services, you agree to be legally bound by these Terms and Conditions. If you do not agree, please refrain from using our website.

2. Services

We are engaged in the business of selling biometric devices, IT parts, and providing digital RD services. All services and products are offered as per the technical specifications provided on our website and are subject to change or updates without prior notice.

3. User Responsibilities

• You agree not to use the website or services for any unlawful, harmful, or fraudulent activity.
• You are responsible for providing accurate, up-to-date contact and payment details while placing orders.
• You shall not attempt to interfere with the operation, security, or integrity of our systems or website.

4. Product Availability

• All product orders are subject to stock availability and confirmation of payment.
• We reserve the right to cancel any order due to product unavailability, technical error, or payment verification failure.

5. Pricing and Payment

• All prices listed on our website are inclusive/exclusive of applicable GST as specified.
• Payments can be made via UPI, credit/debit cards, net banking, or wallet options.
• Prices and offers are subject to change without prior notice.

6. Warranty

• Manufacturer warranty (where applicable) is honored as per respective brand terms.
• RD Service is device-specific and cannot be transferred or refunded once activated.
• Warranty does not cover physical damage, misuse, or unauthorized repairs.

7. Limitation of Liability

RAFS eDigital Technologies Pvt. Ltd. and RD Service India shall not be held liable for any indirect, incidental, consequential, or special damages, including but not limited to data loss, delays, or loss of business, arising from the use or inability to use our website or services.

8. Jurisdiction

All disputes arising out of or related to these Terms and Conditions shall be subject exclusively to the jurisdiction of the courts in Kolkata, West Bengal, India.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• Email: sales@rafsedigital.com
• Phone: +91 7001007044 & +91 9679868503
• Registered Office: Gopalpur Bazar, Bargharia, Swarupnagar, North 24 PGS, W.B. – 743247
• Corporate Office: Rajkrishna Bhawan, 2nd Floor, 41 Chittaranjan Avenue, Near Air India Limited, Opposite of Yogayog Bhawan, Bowbazar, Kolkata – 700012