Privacy Policy
1. Introduction
Welcome to Rafsplaza. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal Details: Name, email address, phone number, and shipping address when you create an account or place an order.
- Payment Information: Your payment details are processed securely through our payment partners. We do not store your full card details on our servers.
- Usage Data: Information about your interactions with our site, such as pages visited, items viewed, and search queries.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Provide customer support and respond to your inquiries.
- Send you order updates, promotional offers, and newsletters (you can opt-out at any time).
- Improve our website, products, and services.
- Detect and prevent fraudulent transactions or security issues.
4. Sharing of Information
We do not sell your personal information to third parties. We may share your data with:
- Service Providers: Delivery partners, payment gateways, and technical support teams who help us operate our business.
- Legal Requirements: If required by law, we may disclose your information to comply with legal processes or protect our rights.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. We use advanced encryption (SSL) for all sensitive data transfers. However, no internet transmission is 100% secure, so we encourage you to use strong passwords and keep your account details private.
6. Your Rights
You have the right to access, update, or delete your personal information. You can manage your profile settings in your account dashboard. If you need further assistance, please contact our support team.